Accuracy of Information
Product attributes and information are all taken from manufacturers' sources like brochures and web-sites.
They are reproduced as accurately as possible on this web-site.
However, we are unable to independently validate these through independent scientific studies or lab tests.
We urge you to check with your local regulatory government agency or the manufactures themselves should you have any doubts about any information on the products.
Acceptable Currency
We only accept Singapore Dollars (SGD).
Payment Methods
We accept payment via Credit/Debit Cards, PayPal and Cash(Cash on Delivery or Collection).
We accept VISA credit/debit and MASTERCARD to clear payments via secure online payment gateway, PayPal.
You will be billed in Singapore Dollars (SGD).
Please do NOT send cash over the mail.
We can only accept cash for all purchases made at our office.
Payment Confirmation
Upon confirmation of payment, you will receive an email from us
confirming your order. Kool Depot would send out your order
within 3 working days by COURIER. Normally, you would receive your
order within 5 days.
Availability of products
In case the product you ordered is currently unavailable,
Kool Depot will inform you for a replacement or refund.
You can replace a product with similar value or request us to
credit the amount back into your account.
Refund
Refunds will be given at the discretion of the Company Management.